Product FAQ
What is SPC Flooring?

SPC stands for Stone Plastic Composite. Widely know to be 100% waterproof with unparalleled durability. Advanced technologies allow these engineered luxury vinyl planks to beautifully mimic natural wood-like designs.

What is Laminate Flooring?

Laminate flooring is a multi-layer synthetic flooring fused together using a lamination process. Laminate flooring simulates wood-like features and is splashproof.

What is the difference between a Micro & a Painted Bevel Edge?

The micro bevel shaves the wear layer down at a slight angle to create a distinct look for each flooring piece, and it assists in mitigating subfloor inconsistency.

A painted bevel is considered an upgrade to a micro bevel finish. Just like how it sounds, the edges of each piece are painted using a special machine with a complimenting color to the floor. This added detail brings dimension and interest to the floor, highlighting each board’s character.

What cleaning solutions should I use with my new flooring?

Clean your floors periodically with a professional vinyl floor cleanser. We recommend a P/H Neutral vinyl cleanser, such as Bona. 

For moderately soiled areas, use a mild solution of isopropyl (rubbing) alcohol and distilled water. Dilute the mixture by mixing one part alcohol and two parts distilled water. For tougher spots, use a higher concentration of isopropyl alcohol and distilled water.

Avoid using any cleaning agents containing wax, oil, or polish. The leftover residue will form a dull film. Always spot test in an inconspicuous area. Do not use any wood care floor cleaning products on vinyl floors. Self-polishing acrylic waxes can cause the surface to become slippery and appear dull quickly. Do not use vinegar as a cleaning solution, its acidic properties will harm the finish.

Where can I buy your flooring?

Lions Floor associated dealers. You could search for them on our website at https://lionsfloor.com/find-a-retailer-near-you/ to locate the closest dealer near you.

What is your Warranty?

SPC Bambino Collection: Limited 30 Yrs Residential, Limited 10 Yrs Commercial
All other SPC Collections: Limited 50 Yrs Residential, Limited 10 Yrs Commercial
Laminates: Limited 25 Yrs Residential, Limited 5 Yrs Commercial  

Do you recommend an underlayment when installing your flooring?

No, as applying the underlayment will void the product warranty. Lions Floor product test reports regarding soundproofing and impact insulation are available on the company website under Resources, Product Specification.

We do require a 6mm moisture barrier to be installed in locations where medium to high moisture density is known.

Where is your flooring manufactured?

Our beautiful floor planks are produced in China and Vietnam.

How may I obtain a sample?

Please contact your local dealer to obtain a sample. You could search for them on our website at https://lionsfloor.com/find-a-retailer-near-you/ to locate the closest dealer near you.

Is your flooring Pet Friendly?

Yes, all Lions Floor products are FloorScore and Carb2 certified, free of harmful chemical contents like formaldehyde and phthalates. Relevent test reports are available on the Lions Floor website. Please see to Formaldehyde, Ortho-Phthalates, and FloorScore certification.

What are the differences between your collections?

General dimension, also the NE collection features EIR Embossing while others do not.

Free of harmful chemicals?

All Lions Floor products are FloorScore and Carb2 certified, free of harmful chemical contents like formaldehyde and phthalates. Relevent test reports are available on the Lions Floor website. Please see to Formaldehyde, Ortho-Phthalates, and FloorScore certification. 

Are your products tested in the USA?

Yes, all collections are tested in U.S.-based laboratories.

Are rug pads safe to use on my new floors?

Yes, you may use a breathable rug pad underneath all rugs to prevent scratching.

Can my new floor withstand heavy weight?

The standard static load rating for SPC is 250 PSI. Please have your licensed contractor refer to this measurement. 

Avoid walking on your vinyl floors with cleats, sports shoes, and high heels. Concentrated pressure impact from such footwears will damage the floor surface.

Do you recommend installing in high heat and humid areas, such as, near a fireplace, under a stove, or in a bathroom?

We recommend keeping a distance of 3-foot from the fireplaces and stoves to avoid dimension changes.

Dimension stability reports are available on the our website as our products achieved excellent results.

We do not recommend installing SPC flooring in showrooms. For regular bathrooms, we require the application of a 6mm moisture barrier.  

Can I install my new flooring under cabinets?

Installation of cabinets, island and peninsula countertops, vanities, tubs, and showers should be done first. Then the install vinyl floor planks can be installed around them.

Can I use a steam mop to clean my new floors?

Please do not use a steam mop of any kind. Damages associated with steam mop use will void the warranty coverage.